Terms and Conditions

Pricing

All prices are subject to change.
We do our utmost to ensure all prices are correct at the time of purchase.
All prices are displayed in AUD and are inclusive of GST.

Shipping

Flat rate shipping for all orders of $9.95 within Australia applies.  For any orders outside of Australia please contact us for an indication of price.

All orders are dispatched Monday, Wednesday and Friday’s by courier and should arrive at the delivery address 2-3 days after dispatch.  Orders a sent tracked via Australia Post, Ecotree Baby Boutique takes no responsibility for lost or damaged parcels.

Orders will not be dispatched until payment has been received. We recommend PayPal for instant payment – you don’t need a PayPal account to do this; you can checkout using your credit card and not need to sign up.

If for any reason an item you order is out of stock we will do our best to order the product as soon as possible.  We will contact you in this instance to advise you of the delay.

Returns and Refunds

If you are unhappy with any item purchased you may return the item for a refund within 7 days of receipt.  Goods must be returned un-used, unwashed in original packaging and in re-saleable condition.  Goods in sealed packages that have been opened or tampered with are ineligible for a refund.

Postage and packaging cannot be refunded unless the goods are faulty.  All goods returned are at the owner’s expense unless the items are faulty.  In this instance the return cost will be refunded back to the customer or a store credit given.  Please contact us at sales@ecotreebabyboutique.com.au for all returns.

Sale items are non-refundable.

All items are inspected for quality prior to dispatch.  If you discover a fault with any item please contact us at sales@ecotreebabyboutique.com.au to arrange an exchange, refund or store credit.

Privacy Policy

Ecotree Baby Boutique respects your privacy and the use of your personal information is only to process and deliver any goods ordered off us.  Users who agree to sign up to our e-mail list via the checkout page, advertisements or giveaways allow Ecotree Baby Boutique to contact them for promotional purposes.

We do not sell or distribute customer information unless otherwise required by law.

If you have any concerns about your privacy please contact us at info@ecotreebabyboutique.com.au

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